HELP CENTER
Find the answers you’re searching for and take advantage of our resources to ensure a seamless trailer parts experience.
SHIPPING
Learn about Bostail’s streamlined shipping process — from order fulfillment to tracking and delivery.
HOW SHIPPING WORKS
RETURNS
Questions about Bostail's return policy or need to return a part? Follow the link to learn more.
HOW TO RETURN A PRODUCT
ORDERS & PRODUCTS
Questions about Bostail's return policy or need to return a part? Follow the link to learn more.
HOW TO ORDER
RESOURCES
From step-by-step installs to choosing the right part for your trailer, the Bostail team knows what's best.
SEE RESOURCES
ONLINE ACCOUNT
For questions about setting up, accessing, or navigating your Bostail online account, click here.
HOW IT WORKS
WARRANTY
Discover more about Bostail's industry-leading warranty that backs every part you purchase.
HOW WARRANTY WORKS
FAQS
How do I determine the right trailer parts for my specific trailer model?
We recommend consulting your trailer's manufacturer specifications or reaching out to our knowledgeable support team. They can assist you in identifying the appropriate parts based on your trailer's make, model, and specific requirements.
How can I become a Bostail dealer or merchant?
To apply, fill out an application on our Apply for Wholesale or Apply for Merchant pages. Our team will review your submission and be in touch to discuss partnership opportunities.
What are the benefits of being a Bostail dealer or merchant?
As a Bostail dealer or merchant, you'll enjoy access to our extensive customer base, a reliable distribution network, competitive pricing, streamlined logistics, and dedicated support from our knowledgeable team.
How long does it take for Bostail orders to be shipped and delivered?
Shipping and delivery times depend on several factors, including destination, shipping method, and product availability. Once your order is placed, we'll provide you with an estimated delivery time frame – please note that unforeseen circumstances or external factors may occasionally cause delays in delivery.
What is the Bostail return policy?
Our return policy typically allows for returns within 30 days from the date of purchase. However, please note that certain conditions and restrictions may apply. Review our detailed return policy or contact our customer support team for specific information regarding returns.