SHIPPING AND RETURNS
Get back on the job in no time with streamlined shipping and Bostail's hassle-free return policy. All business, no bull.
TRACK YOUR SHIPMENT
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OUR TEAM IS HERE TO HELP
Connect with a trusted Bostail representative
Email: support@bostail.com
Hours: Monday - Friday, 8:00am - 5:30pm EST.
Phone: 972-637-7324
Address: 2150 S Central Expy, Suite 130
SHIPPING AND HANDLING
From order placement to product delivery, Bostail is committed to getting you the parts you need, when you need ’em. Our shipping and handling process is designed to ensure your order arrives safely and on time. Here's what you can expect:
- Choose from various shipping options, including standard, expedited, and freight, to cater to your specific needs and timelines.
- Track your order's progress with the provided tracking number.
- Receive your order in pristine condition. We take pride in carefully packaging our products to prevent damage during transit.
RETURN POLICY FOR ONLINE ORDERS
Our return policy typically allows for returns within 30 days from the date of purchase. However, please note that certain conditions and restrictions may apply. Contact our customer support team for specific information regarding returns.
- You have up to 30 days from the date of purchase to initiate a return.
- To be eligible for a return, the product must be in its original condition, unused, and in its original packaging.
- Upon receiving and inspecting your returned item, we will promptly process your refund or, if preferred, arrange for a replacement.
